Training and Certifications
Boost your OneTrust knowledge and skills
The OneTrust Certification program is the industry's most recognized and trusted training program, offered exclusively to our customers and partners. We provide comprehensive, free online courses along with in-person paid engagement options tailored to both beginners and advanced professionals.
Earn your OneTrust certification
1 | Attend the elected prerequisite course |
Available as an instructor-led session or self-paced eLearning.
2 | Pass the exam |
Complete an exam within the designated timeframe to earn a certificate of completion.
3 | Complete courses and receive a badge |
Complete advanced courses and exams in a learning track and receive a Credly badge for completion of all courses in the learning track.
Legal Disclaimer:
No part of this training program and its supporting material(s) may be reproduced in any form without the written permission of OneTrust. The contents of the trainings and their supporting material(s) may be revised by OneTrust in its sole discretion, without notice, due to continued progress in the methodology of the Certification, any changes in applicable laws, regulations or related guidance, or for any other reason. OneTrust shall have no liability for any error or damage of any kind resulting from the use of the trainings, their content, supporting material(s), or the information provided therewith. The content of these trainings, supporting material, and any materials and other information conveyed during the trainings are for informational purposes only and do not constitute legal advice (and should not be relied upon as such).
Updated OneTrust certification program: What's new?
Learn about the new course tracks you can participate in to advance your knowledge and earn badges.
Training and certifications brochure
Download the training and certification brochure to learn more about our new certifications.
Gain the skills you can put to work
OneTrust customers and partners can begin with our prerequisite courses and unlock the advanced sessions as you deepen their knowledge. Earn a Track badge for each completed certification learning track.
Not yet a customer or partner? Complete this form to learn more about the OneTrust platform.
Looking for the Implementation IT Admin track ? Click here.
Privacy Automation
The Privacy Automation Track provides perspective and insight into key components within a privacy program, including assessment management, creating and updating data maps, responding to privacy rights requests, and configuring strategies to streamline incident response.
Individual track map
Foundational
These courses must be completed before having access to the advanced courses in the track.
Incident management: Foundations
Course description
Leverage AI-powered features for incident management. Customize workflows and streamline incident reporting to reduce manual load. Discover the power of Dynamic Incident Notification Assessments (DINA). Configure self-service reporting to facilitate robust privacy protections.
Course breakdown
- Create a custom incident management workflow
- Configure and enable the self-service portal
- Progress and manage reported privacy incidents
- Run a Dynamic Incident Notification Assessment
Use cases
- Privacy Incident Management
Data Mapping Automation Foundations
Course description
Master the essentials of data mapping and assessment automation. Customize templates and questionnaires to perform bulk data updates, ensuring accuracy and regulatory compliance. Use assessment to efficiently manage risks end-to-end. Create inventory item attributes, add and manage assets / activities. Visualize data by building data graphs. Leverage One Trust for a comprehensive overview of your data management processes.
Course breakdown
- Creating, editing and versioning questionnaire templates
- Manage assessments end-to-end from launch to flagging & managing risks
- Establish your data mapping structure by creating inventory item attributes.
- Generate data graphs that visualize your underlying inventory data.
- Add assets & processing activities to inventory – updating in bulk by sending assessments
Personas
- Assessment Automation
- Data Mapping Automation
- Reporting
Data Subject Request Automation: Foundations
Consolidate and manage DSRs via OneTrust’s encrypted comms portal . Create and optimize effective workflows, update and test web forms, set precise routing rules. Scale efficiency by using existing or configurable response templates.
Course breakdown
- Create a customized workflow for handling privacy requests
- Handle privacy requests via a secure messaging portal
- Update web forms and set routing rules
- Test configured web forms to ensure the correct workflow is triggered
- Equip teams to significantly improve their operational approach to DSR automation via creating custom response template and views
Personas
- DSRA - Intake & Workflow
- DSRA - Secure Response Portal
Privacy Notice Management 2.5 IAPP (Optional course*)
Course description
Leverage AI-powered features for incident management. Customize workflows and streamline incident reporting to reduce manual load. Discover the power of Dynamic Incident Notification Assessments (DINA) . Configure self-service reporting to facilitate robust privacy protections.
*this course is not required for issue of the Privacy automation badge.
Course breakdown
- Create a custom incident management workflow
- Configure and enable the self-service portal
- Progress and manage reported privacy incidents
- Run a Dynamic Incident Notification Assessment
Personas
- Privacy Notice Management
Consent & Preferences
The Consent & Preferences Management Track teaches how to use several OneTrust capabilities to receive, manage, update, and act on data subject consent to remain compliant with global laws and regulations.
Individual track map
Foundational
These courses must be completed before having access to the advanced courses in the track.
Consent & Preferences : Solution Foundations
Course description
Configure tracking technology purposes and understand how they're classified . Leverage practical insights of consent tracking, preferences management and compliance . Optimize your approach and ensure stronger regulatory alignment
Course breakdown
- Discover technologies and integrated to websites and apps
- Sync and propagate consent across websites and apps
- Provide privacy experiences and controls that turn opt-outs into opt-downs
Personas
- Data/ IT teams
- Digital/ web admin
- Marketing operations
- Privacy/ legal teams
Consent Management : Foundations
Course description
Capture and signal purpose-based consent across digital properties (websites and apps) with the OneTrust Consent Management platform (CMP)
Build in Privacy by Design (PbD) for users’ consent preference options on mobile devices and/or streaming services
Course breakdown
- Configure policies and rules informed by geolocation
- Customize consent templates and set up multilingual templates as needed
- Establish privacy interfaces across user journeys
Personas
- Marketing operations
- Privacy/legal
- Digital/Web admin
- Data/IT
Data Discovery & Classification
The Data Discovery & Classification Track breaks down how data flows through the OneTrust platform, the technical requirements to connect to data sources, and how discovered and classified data can be used to execute and automate data policies and/or respond to privacy rights requests.
Individual track map
Foundational
These courses must be completed before having access to the advanced courses in the track.
Data Discovery: Product Overview
Course description
Get the helicopter view of OneTrust’s Data Discovery functionalities, key terms, and concepts of the Data Discovery & Classification capabilities. Understand the navigation, components, and core data flows within the OneTrust platform for this product.
Course breakdown
Achieve a clear understanding of how key Data Discovery concepts strengthen privacy and security programs
Personas
- Data/ IT teams
- Digital/ web admin
- Marketing operations
- Privacy/ legal teams
Data Discovery Concepts
Course description
Gain a base understanding of key data discovery and governance concepts and how these processes can enhance privacy and security programs.
Course breakdown
Achieve a clear understanding of how key Data Discovery concepts strengthen privacy and security programs.
Personas
- Engineering/Governance
- Privacy
- Security
AI Governance
The AI Governance Track provides insight into the various aspects of managing AI technologies in the OneTrust platform. The courses within this track demonstrate how to configure and manage the product based on how AI is used within an organization, such as governing AI/ML development and mitigating third-party AI risk.
Individual track map
Foundational
These courses must be completed before having access to the advanced courses in the track.
AI Governance: Product Overview
Course description
Become proficient in the essentials of the AI Governance product within the OneTrust platform . Navigate key configurations, including how to create attributes, templates, workflows, and relationships.
Course breakdown
- Get started with AI governance
- Understand common AI governance terminology, responsible AI principles and the AI lifecycle
Personas
- Business users
- Data scientists
- Oversight teams
- Technical users
AI Governance Concepts
Course description
Cultivate a foundational understanding of AI governance. Introduction to significant regulations and frameworks related to the responsible use of AI. Acclimate to AI governance in today's data landscape and define key concepts such as responsible AI principles and the responsible AI lifecycle
Course breakdown
- Recognize AI inventory types of AI systems, projects, models, and datasets
- Get accustomed with navigating within the product and performing foundational configurations
- Leverage automation rules and reporting
Personas
- Business users
- Data scientists
- Oversight teams
- Technical users
Tech Risk & Compliance
The Tech Risk & Compliance Track breaks down several capabilities within the OneTrust platform, such as risk identification, scoring, and mitigation, policy management, compliance automation, and issues management.
Individual track map
Foundational
These courses must be completed before having access to the advanced courses in the track.
Tech Risk & Compliance: Solutions Overview
Become proficient in the essentials of the AI Governance product within the OneTrust platform. Navigate key configurations, including how to create attributes, templates, workflows, and relationships.
Course breakdown
- Get started with AI governance
- Understand common AI governance terminology, responsible AI principles and the AI lifecycle
Personas
- Business users
- Data scientists
- Oversight teams
- Technical users
Third-Party Management
The Third-Party Management Track focuses on the tools within the OneTrust platform that assist with streamlining vendor management. The courses within this track provide insight on the configuration of workflows, documentation of vendors in the inventory, creation of automation rules, use of engagements and contracts, and more.
Individual track map
Foundational
These courses must be completed before having access to the advanced courses in the track.
Third-Party Risk Management: Solution Foundations
Course description
Grasp the essentials of configuring and managing third parties. Build attributes and templates for gathering info and assessing vendors. Utilize the Exchange to evaluate prospective third parties and populate the vendor inventory.
Course breakdown
- Get to grips with key terminology and regulation overviews
- Incorporate vendor attributes and automation rules
- Formalize the assessment template setup for onboarding and analyzing third parties
- Take advantage of the Exchange to assess and build vendor inventory
Personas
- Auditing teams
- Compliance teams
- Procurement teams
Third-Party Due Diligence: Product Overview
Course description
Foundational and high-level introduction to the OneTrust Third-Party Due Diligence (TPDD) product. Understand how the core capabilities can benefit your organization for efficient, risk-based third-party management with OneTrust.
Course breakdown
- Acquire an overview of the third-party due diligence (TPDD) landscape
- Break down the fundamentals of the TPDD product into the capabilities’ use cases when managing vendors through their lifecycle
- See how TPDD fits together with Third-Party Risk Management (TPRM)
Personas
- Auditing teams
- Compliance teams
- Procurement teams
Implementation IT Admin track
This structured learning path is designed for IT Administrators responsible for managing and configuring the OneTrust platform. Across five micro-learning courses, participants will learn how to:
- Configure users, roles and access permissions
- Manage platform security and administrative settings
- Customize and apply branding to align with organizational identity
By the end of the track, leaners will be equipped with the knowledge and skills to confidently administer and tailor OneTrust for their organization's needs
Foundational
These courses must be completed before having access to the advanced courses in the track.
Users management: Organization
This course provides a step-by-step guide on how to build and configure an organization within the OneTrust platform, enabling proper setup and alignment with your company’s structure
Course breakdown
Discover how to build your organizational hierarchy within the OneTrust platform.
Personas
- All OneTrust admin
User Management: Users and Roles
Course description
Walk through how to create new users and assign roles within the OneTrust platform, ensuring that each user has the appropriate access and permissions based on their responsibilities
Course breakdown
Explore how to create users, organize them into groups, and assign the right access in the OneTrust platform.
Personas
- All OneTrust admin
Prerequisites
To unlock the rest of the courses in the track, you are required to complete the prerequisites.
Registering for the Track
Click ‘Start this Track now’ to be directed to OneTrust University where you can start this track by taking the prerequisites.
Instructor-Led or eLearning
You choose! Once you are directed to register to this Certification Track, you can choose which format you would like to take each course in.
Start your learning journey today
Current customers and partners may log in to register for courses.
Interested in becoming a customer or partner?
Learn more about the OneTrust platform.
Meet your instructors and instructional designers
Jason Trankle
Principal Training Consultant
Jasmine Bohman
Principal Training Consultant
Alberto Camporesi
Senior Training Consultant
Israel Borges
Senior Training Consultant
Nicole Isaacs
Principal Training Consultant
Jonathan Belanger
Manager, Instructional Design
Kaci Roper
Senior instructional Designer
Amanda Jaconelli
Senior Instructional Designer
Jordyn Daws
Senior Instructional Designer
Meet the Global Director
Jennifer Schmidt, PhD
Senior Director, Global Training & Certifications
“I’ve been able to keep my skills sharp and up to date through OneTrust’s extensive training program for many years. I’ve used both eLearning and Instructor-led experiences, and both have been invaluable to me personally and to my employers.”
Jennifer Carlson
Client Technical Advisor – Global Data Security, Responsible AI, and Privacy Services
Kyndryl
“I started in data privacy and compliance in 2015 and in 2022 I wanted to learn a best-in-practice tool. The OneTrust training was exceptional. The OneTrust team went above and beyond to accommodate my learning disability, ensuring I fully understood the tool and its processes.”
Robert Shingles
Non-Profit Co-Founder
Legal, Compliance, Security (LCS) ThinkTank & Social Network
“I have completed several courses and have enjoyed the comprehensive and well-structured content. My work with the OneTrust tool improved, and my expertise grew day by day. The blend of eLearning and instructor-led experiences provided a flexible and engaging learning environment.”
Anil Patil
FAQ
For more answers, please check our full FAQs.
To register for our certification courses please click on 'Start learning now’. You will need to log into your My.onetrust.com account before being redirected to our OneTrust University platform. If you don’t currently have a My.onetrust.com login, please reach out to your Account Manager or email Sales@onetrust.com
Please be prepared with a WiFi-compatible laptop or device with a charging cord. This is to ensure you can fully participate in all our hands-on exercises. We also highly encourage having at least two screens, one for the course/webinar, one for the Hands-on Lab. Once you launch the course, a Hands-on Lab will be assigned to you automatically. Access to the Hands-on Lab will expire after 7 calendar days from the time you launched the course.
Please note – we are unable to extend this access under any circumstance.
You can earn a Track badge after completing all the certification courses of a learning track. Please click on the following link to see the different courses in each learning track.